Candidate Terms and Conditions

1.1 These terms apply when you join the talent pool run by Access America Recruitment Ltd ("Access America", "we", "us"), a company registered in England and Wales (company number 17068147), registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.

1.2 By sending your application when you register, you accept these terms. Please also read our Candidate Privacy Policy and any annex to it for your country, which explain how we use your personal data.

1.3 You must be 18 or over to join, and your English must be good enough to work in English, because the roles we fill are with English-speaking employers.

2.1 We build a pool of professionals in Latin America and introduce suitable candidates to companies in North America and Europe that are hiring for remote roles.

2.2 Our service is free for candidates. We are paid by the employers we work with, and we may also receive a commission from employer of record (EOR) providers we recommend. We have no plans to charge candidates. If that ever changes, we will tell you in advance and you can choose whether to continue.

2.3 We do not guarantee that you will be put forward for a role, invited to interview, or offered a job.

2.4 We do not negotiate salaries or employment terms on your behalf or on the employer's behalf. Your salary and terms are agreed between you and the employer or its EOR.

2.5 We are not your employer. If you are hired, you will be employed or engaged by the employer, an EOR acting for them, or as an independent contractor, depending on the arrangement agreed.

2.6 We use artificial intelligence to help us summarise profiles, suggest candidates who may suit a role, and draft the profiles we send to employers. A member of our team always reviews these suggestions and decides who to put forward. Our Privacy Policy explains how this works.

3.1 Before we share your profile with any employer, we will contact you about that specific role and ask whether you want to be put forward. We will never share your profile for a role without your agreement.

3.2 When you agree, you give us permission to share your profile, CV, cover letter, written answers and voice recordings with that employer, and, if relevant, with the EOR involved in hiring you. We usually start with a one-page summary that does not show your name or contact details, together with a private link to your voice recordings that stops working after 30 days, and share further details as the employer's interest develops.

3.3 Before putting you forward, we will verify your identity on a video call by viewing a photo ID.

3.4 You can ask to see any profile we have prepared about you, and to correct anything that is inaccurate.

You agree to:

4.1 give accurate, truthful information and keep your profile up to date;

4.2 provide only your own information and content;

4.3 attend interviews you have agreed to, or give reasonable notice if you can't;

4.4 behave professionally in all dealings with us and with employers;

4.5 keep confidential any non-public information about an employer that you learn during the recruitment process;

4.6 let us know if an employer we introduced you to contacts you directly about work outside our process.

5.1 You can stay in the talent pool for as long as you want, including after you are placed in a role.

5.2 Once a year we will ask whether you want to remain. If you don't reply after our reminders, we will remove you and delete your data, as explained in our Privacy Policy.

6.1 You can leave at any time by emailing privacy@accessamericarecruitment.com.

6.2 We may remove you from the talent pool if we reasonably believe you have given false or misleading information, have not met your responsibilities under section 4, or have behaved unprofessionally with us or an employer.

7.1 We will provide our service with reasonable care and skill.

7.2 We are not responsible for employers' hiring decisions, for the salary, terms or conduct of any employer, or for the services of any EOR or other third party.

7.3 Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. These terms do not affect any rights you have under the consumer laws of your country that cannot be excluded.

8.1 We will contact you by email, phone and WhatsApp about your profile and about roles that match it. This is part of being in the talent pool.

8.2 We will only send you career tips and our occasional newsletter if you opt in. You can unsubscribe at any time without affecting your place in the talent pool.

8.3 We will tell you before a call is recorded.

We may update these terms from time to time. We will email you before significant changes take effect. If you don't agree with the changes, you can leave the talent pool at any time.

These terms are available in English, Spanish and Portuguese. If there is any difference between the versions of these terms, the English version applies. This does not apply to our Candidate Privacy Policy, where all three language versions have equal standing.

11.1 These terms are governed by the law of England and Wales.

11.2 If you have a complaint, please contact us first at privacy@accessamericarecruitment.com so we can try to resolve it.

11.3 The courts of England and Wales have jurisdiction, without affecting any right you may have to bring a claim in your own country.

Access America Recruitment Ltd, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Email: privacy@accessamericarecruitment.com